General Services Manager

Requirements:

• Bachelor's degree in Business Administration, Management, Public Administration or a related field.
• 8–12 years of experience in Administration, General Services or Facilities Management.
• Minimum 3–5 years of managerial experience.
• Strong experience in office administration and corporate services management.
• Experience managing facilities support, cleaning, security, utilities and office maintenance.
• Knowledge of non-core procurement, vendor management and contract administration.
• Experience handling government relations, PRO services, licenses, permits and official documentation.
• Strong knowledge of budgeting, cost control and operational expense management.
• Experience developing KPIs and monitoring service performance.
• Proficiency in ERP/administrative systems and MS Office.
• Fluent English; Arabic is an advantage.
• Procurement or Supply Chain certification is preferred.
• Corporate or real estate industry experience is preferred.

Key Responsibilities:

• Oversee daily office administration and headquarters operations.
• Manage office facilities, space allocation, meeting rooms and workplace services.
• Supervise administrative staff and ensure efficient service delivery.
• Manage general services, including cleaning, security, utilities and office supplies.
• Coordinate with vendors and service providers to maintain service quality.
• Oversee non-core procurement, quotations, contracts and service agreements.
• Manage PRO activities, government transactions, licenses and permits.
• Ensure compliance with administrative policies and local regulations.
• Prepare and manage general services budgets and monitor operational expenses.
• Identify cost-saving opportunities and improve operational efficiency.
• Establish KPIs and prepare regular performance reports for senior management.