Job Openings Human and Social Services Assistant

About the job Human and Social Services Assistant

Human and Social Services Assistant needed for our government client in Towson. The Human and Social Services Assistant will provide case management assistance to home energy clients.  Six month contract position.  The non-negotiable pay rate is $18.00 per hour.

´╗┐Essential Duties:

  • Process necessary documents for compliance with regulations.
  • Assists clients in correctly completing forms; reviews forms for accuracy and requests additional information as needed.
  • Calculates eligibility and answers questions regarding eligibility.
  • Answers telephone; respond to questions or routes calls to correct party.
  • Reviews client files to ensure that all documents are signed and completed per contract compliance.
  • Provides information and referral to Community Service Agencies.
  • Enters information on the computer in specialized format, including application, program or financial data.
  • Receives and routes incoming mail; may deliver mail to Post Office and maintain mail log.


  • At least six months of case management experience is required.
  • A Certificate or Degree in Human Services may substitute some of the experience.
  • Microsoft Word and Excel skills along with a Typing speed of at least 40 wpm is required.
  • Must be able to work from 8:00 am-4:30 pm Monday through Friday with a 30 minute non paid lunch.
  • All work is performed on site.
  • Must be able to pass a background check and drug test.