Human and Social Service Assistants (Randallstown and Towson)

Human and Social Service Assistants needed for our government client in Towson and Randallstown. The Human and Social Service Assistants will provide case management assistance to home energy clients for the Towson location.   The Human and Social Service Assistants for will provide case management services to the elderly for the Randallstown location.   Six to twelve month contract positions with possible extension.  The non-negotiable pay rates are $18.00 per hour for Towson, and $19.00 for Randallstown.

Human and Social Service Assistants Towson Essential Duties Only:

• Process necessary documents for compliance with regulations.
• Assists clients who are applying for utility financial assistance in correctly completing forms; reviews forms for accuracy and requests additional information as needed.
• Calculates eligibility and answers questions regarding eligibility.
• Answers telephone; respond to questions or routes calls to correct party.
• Reviews client files to ensure that all documents are signed and completed per contract compliance.
• Provides information and referral to Community Service Agencies.
• Enters information on the computer in specialized format, including application, program or financial data.

Human and Social Service Assistants Randallstown Essential Duties Only:

• Provides case management services to the elderly population who are in need of healthcare services.
• Will provide regular visits in person, by telephone and/or virtual to residents.
• Update Social Worker staff on any health changes relating to overall care.
• Reviews client files to ensure that all documents are signed and completed per contract compliance.
• Receives and routes incoming mail; may deliver mail to Post Office and maintain mail log.
  

Human and Social Service Assistants Towson Qualifications Only:

• At least six months of case management experience is required.   
• A Certificate or Degree in Human Services may substitute some of the experience.
• Microsoft Word and Excel skills along with a Typing speed of at least 40 wpm is required.
• Must be able to work from 8:00 am-4:30 pm Monday through Friday with a 30 minute non paid lunch.
• All work is performed on site.
  
• Must be able to pass a background check and drug test.

Human and Social Service Assistants Randallstown Qualifications Only: 

• At least six months of case management experience is required.
• Experience working with the elderly population is beneficial.
• A Bachelor's Degree in Human Services, Psychology or related field is required.
• Must have Microsoft Word and Excel skills.
• Must be able to work from 8:30 am-4:30 pm Monday through Friday with a 30 minute non paid lunch.
• All work is performed on site.   Client will evaluate a hybrid work schedule after six months of performance.
• Must have a valid driver's license, good driving record and own vehicle.
• Must be able to pass a background check and drug test.