About the job Lobby Lounge Waitress
Position: Lobby Lounge Waitress
Swiss Connect Solutions is seeking a friendly and professional Female Lobby Waitress to join at a 5 Star Hotel based in Dubai. The ideal candidate will have a passion for hospitality and a strong desire to provide excellent service to our guests. As a Lobby Waitress, you will be responsible for ensuring that our guests have a pleasant and enjoyable experience in our lobby area.
Key Responsibilities:
- Greet guests as they enter the lobby and assist them with any inquiries or requests
- Provide food and beverage service to guests in the lobby area
- Maintain a clean and organized lobby area at all times
- Take and deliver orders accurately and in a timely manner
- Handle cash and credit card transactions
- Assist with setting up and organizing events in the lobby area
- Monitor and replenish supplies in the lobby area, such as condiments, napkins, and utensils
- Work closely with other team members to ensure efficient and smooth operation of the lobby area
- Handle guest complaints and resolve any issues in a professional and timely manner
- Adhere to all company policies and procedures, as well as health and safety regulations
Qualifications:
- Previous experience in a similar role is preferred
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Strong attention to detail and ability to work with accuracy
- Must be able to work flexible hours, including evenings and weekends
- Knowledge of food and beverage service standards
- Fluent in English, additional languages are a plus
- Must be able to work well in a team and individually
Contract Details:
This is a full-time, permanent position based in Dubai, United Arab Emirates. The working hours will be determined by the needs of the business and may include evenings and weekends.
Salary Package:
Basic Salary: AED 1300- AED 1500 + Tips + Service Charge
Additional Benefits:
Accommodation, Residence Visa, Meals on duty, transportation, 2 way ticket every 2 years.