Front Desk Supervisor

We are seeking an experienced and professional Front Desk Supervisor to lead front desk operations at a prestigious luxury hotel in Jumeirah, Dubai. The ideal candidate will be a natural leader, organized, and customer-focused, with the ability to manage a team and handle daily operational challenges smoothly

Responsibilities:

• Supervise and support front desk staff to maintain high service standards
• Manage guest/client check-ins and check-outs efficiently
• Handle customer inquiries, requests, and complaints professionally
• Maintain accurate records and reports related to front desk activities
• Coordinate with other departments to ensure smooth operations
• Train new front desk employees and conduct performance evaluations
• Ensure compliance with company policies and safety standards

Requirements:

• Proven experience as a Front Desk Supervisor
• Excellent communication, leadership, and organizational skills
• Strong problem-solving abilities and keen attention to detail
• Proficiency with front desk management software and MS Office
• Professional appearance with a well-groomed and presentable look
• Flexibility to work various shifts, including weekends and holidays
  

Salary and benefits:

Salary: AED2,500-2,700 plus service charge
Free accommodation
Duty meals
Visa and medical insurance
Work in one of Jumeirah's most prestigious luxury hotels