Guest Relations Agent

We are looking for a Guest Relations Agent to join at a luxury 5-star hotel in Doha, Qatar. The ideal candidate is friendly, professional, and passionate about delivering outstanding guest experiences.

Responsibilities:

• Welcome guests and manage check-in/check-out

• Handle guest inquiries, complaints, and service requests

• Promote hotel services and coordinate with departments

• Maintain a clean and organized front desk and lobby

• Assist with reservations and process payments accurately
  

Requirements:

• Experience in a hospitality role preferred

• Strong communication and problem-solving skills

• Ability to work under pressure in a fast-paced environment

• Proficient in MS Office and hotel systems

• Fluent in English; other languages are a plus

• Professional appearance and willing to work in Qatar

Salary and Benefits:
Salary: QAR2,900

• 18 Annual Leaves, Public Holidays, Birthday Off
• Annual ticket allowance
• Meals, Uniform and Transport Provided
• Accommodation: Barwa Madinatna