AVP Sales (KAM)

Client is on a mission to provide the best in class health and wellness benefits for employees in India. We envision that a vast majority of the county's population will get better access to high-quality healthcare through their employers. They are a tech-first company and believe that technology can make this vision a reality by offering a 10x better experience and fixing the broken processes for all stakeholders - Employees, Employers, HR admins, Insurers, and Healthcare providers.

We are looking to create and own the employee wellness category. In a short span of 15 months, we've built an outstanding team, achieved product-market fit and become the first Insure-tech company to secure an IRDAI Insurance broking license. The difference? We see ourselves in the business of improving employee happiness instead of insurance and as such more an HR Tech company.

About the Role

We're looking for a skilled Key Account Manager who will be responsible for managing the key accounts of the company, and maximizing sales opportunities within them. You will be accountable for ensuring that the targeted retention and revenue metrics are achieved.

Job Responsibilities:

• You will be responsible for managing and retaining existing customers
• You will help in creating value for the client by setting priorities, aligning with all stakeholders, driving engagement, conducting business reviews on decided timelines
• You will author, manage, and deliver executive-level reporting, including weekly, monthly, quarterly status reports to manage risks and issues in accounts
• You will identify and implement new initiatives with key stakeholders to develop, champion, and launch new initiatives for growing revenue through cross-selling and up-selling
• You will be engaging the team by providing meaningful feedback, training, and growth opportunities.

Job Requirement

What are we looking for?

• 4 to 6 years of experience in the insurance sector (TPA/Broking/Insurance Company) preferably in the H&B space
• Proven record in managing a portfolio of key clients and creating values for the clients translating to account retentions
• Experience having sold to CHROs & HR team or CFOs/Finance team is a plus

You are awesome at:

• User-voice - Ability to balance user-centric approach in decision making with business metrics and preferences
• Bias for action - Do things today, over tomorrow, demonstrate a sense of operational rigour and track progress to goals effectively
• High Emotional intelligence - Ability to empathize with team, clients and other stakeholders, and balance accountability with compassion
• Personal Motivation and Resilience: Passion for employee benefits, wellness & experiences
• Stakeholder management: Ability to rally stakeholders together despite competing opinions and creative differences