Senior Medical Billing / Claims Specialist

Role Overview

We are seeking an experienced Senior Medical Billing / Claims Specialist to support a growing U.S.-based mental health group practice. This role will manage end-to-end billing and claims support, including claimsubmissions, insurance benefit verification, denied claim follow-up, collections-related billing follow-up, and coordination with the practice's internal administrative team. The ideal candidate has strong U.S. healthcare billing experience, is comfortableworking independently, and can take ownership of billing workflows with minimal supervision.

Key Responsibilities

• Submit insurance claims accurately and on time
• Verify patient insurance benefits and eligibility
• Follow up with insurance companies on denied, unpaid, or delayed claims
• Track claim status and resolve billing issues
• Support collections-related billing follow-up
• Manage billing activity within Office Ally or similar billing platforms
• Maintain accurate billing documentation and records
• Coordinate with the office manager / administrative team as needed
• Identify billing gaps, errors, or delays and escalate appropriately
• Support process improvement as billing volume grows

Required Qualifications

• 5+ years of U.S. medical billing or claims experience
• Strong experience with insurance benefit verification
• Experience submitting and following up on healthcare claims
• Familiarity with denied claims, unpaid claims, and insurance follow-up
• Experience working with U.S. insurance companies
• Strong written and verbal English communication skills
• Ability to work independently and manage recurring billing workflows
• High attention to detail and strong documentation habits