System Administrator

• Full-time permanent position
• Eastern suburb location
• Good salary package
• Growth and variety

This role is ideal for a System Administrator who is enjoys providing great customer service to clients and helping them making the most out of their IT systems.

Your new role:

In this role, you will regularly engage with clients and ensure the stability, security, availability and performance of their core infrastructure systems by monitoring system performance and providing troubleshooting and escalation resolution, within agreed timeframes and service levels.

Your responsibilities will be :

• Provide 3rd level monitoring, troubleshooting and escalation resolution (onsite or remote) within agreed timeframes and service levels ensuring a high level of customer satisfaction and minimal or no impact to customer.
• Investigate any outages, planned and unplanned and complete post incidence reports for the customer
• Install and configuring software, hardware and networks
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Follow change management procedures for any upcoming system changes.
• Ensure ICT client systems are secure, reliable, stable, flexible and responsive and recommend changes to ensure they remain this way
• Providing excellent customers service and excellent communication to both internal and external stakeholders
• Supporting growth through delivering responsive, knowledgeable support to onsite teams and other technical staff

About you:

• Experience as a Systems Administrator/Operational Engineer implementing, troubleshooting and maintaining networks and systems
• Background within a client focused environment preferred
• Backup/Storage/Virtualisation/Cloud (Multiple Vendors)
• Advanced Windows server and/or networking skills, Routing, Switching, LAN/WAN, Wireless Networking

In return, you will benefit from:

• An exciting role that has great growth opportunities
• Great salary package
• Be part of a large consulting group that will add great credential to your career
• Great autonomy in the role with strong support from management
• Close knit team with strong collaborative culture
• Celebrating diversity and inclusion

If this role sounds like an opportunity you'd like to hear more about, please send your CV through and we will be in contact shortly. Alternatively, call us Kristina on 03 9832 8100

Please note, you will need Australian full working right to be considered for this position.