About the job Operations Manager (Ship Chandler)
Key Responsibilities:
- Manage and lead a team of staff, including hiring, training, and performance management
- Oversee the procurement and delivery of products and services to our clients, ensuring timely and efficient operations
- Develop and maintain strong relationships with clients and suppliers, ensuring customer satisfaction and loyalty
- Monitor and analyze operational processes, identifying areas for improvement and implementing solutions to increase efficiency and reduce costs
- Develop and implement operational strategies and policies to support the growth of the business
- Ensure compliance with all relevant regulations and standards
- Monitor and manage inventory levels to ensure adequate stock levels are maintained
- Prepare and present reports on operational performance to senior management
- Collaborate with other departments, such as sales and finance, to ensure smooth operations and achieve business objectives
- Stay updated on industry trends and developments, and make recommendations for improvement and growth opportunities.
Qualifications and Skills:
- Bachelor's degree in business administration, supply chain management, or a related field
- Minimum of 5 years of experience in operations management, preferably in the maritime industry
- Strong leadership and people management skills
- Excellent communication and interpersonal skills
- Proven track record of implementing operational improvements and achieving results
- Ability to work under pressure and meet tight deadlines
- Proficient in Microsoft Office and other relevant software
- Knowledge of maritime industry regulations and standards
- Strong analytical and problem-solving skills
- Ability to multitask and prioritize tasks effectively.