Account Manager / Executive

TalentCross partners with US-based clients to connect LATAM talent with exciting global opportunities. We are hiring for a fast-growing consumer goods company that specializes in premium dog treat brands and custom-branded consumable souvenirs for hotels, coffee shops, boutique retailers, and destination businesses across the US.

About the Role

This is a full-cycle sales and client success role. You will receive warm inbound leads, convert them into accounts, and manage those relationships long-term—driving reorders, upsells, and referrals. You'll also have the freedom to prospect independently.

Responsibilities

• Work a pipeline of warm inbound leads, qualify prospects, and close deals.
• Conduct discovery calls, send proposals, handle objections, and onboard new clients with clear expectations around order minimums, timelines, and product options.
• Own client relationships once accounts are live—proactively reach out ahead of reorder windows, identify upsell opportunities, and maintain account health.
• Prospect independently for cold leads, particularly gift and souvenir shops, coffee shops, and destination retailers.
• Keep CRM updated and share regular feedback with founders on lead quality and market signals.

Requirements

• 3–6 years of experience in B2B sales, account management, or client success.
• Proven track record of closing inbound leads and managing accounts.
• Self-starter, comfortable owning a full sales cycle without hand-holding.
• Strong organizational skills and CRM fluency (Airtable, HubSpot, or similar).
• Excellent communication skills for daily client interactions via phone, video calls, and email.
• Entrepreneurial mindset with a focus on growth and opportunity.

Why Join Us

• Competitive USD compensation with uncapped commission.
• Remote, full-time role aligned to US Central Time business hours.
• Opportunity to be part of a lean, growing business and make a direct impact.
• Monthly payments via Wise.
• Realistic annual earnings of $36,000–$48,000+.