Senior Customs Specialist (Lisbon)

Our Client
Our client is a global logistics and supply chain organization providing end-to-end solutions across freight management, contract logistics, and transportation. With operations in Portugal, they support clients from multiple industries through integrated, scalable, and efficiency-driven logistics services.


Role Overview
The role is responsible for ensuring the accurate and compliant preparation, submission, and follow-up of customs declarations. Acting as a key point of contact between operations, customers, and customs authorities, the position ensures smooth customs clearance and regulatory compliance.

(This position is available on-site in Porto or Lisbon)

Key Responsibilites:

• Review, analyze, and validate supporting documentation for customs declarations;
• Classify products (tariff, origin, value) and prepare customs entries according to legal requirements and best practices;
• Ensure all mandatory documentation is attached, properly filed, and archived;
• Monitor the status of customs clearance and take action to resolve issues, liaising with customs authorities when necessary;
• Coordinate or participate in physical inspections, schedule inspections, and ensure goods are available for review;
• Notify line management, customs authorities, or forwarding agents in case of anomalies, irregularities, or disputes;
• Maintain strong working relationships and clear communication with customs authorities, internal teams, and customers;
• Report process deviations or non-conformities in line with company procedures;
• Work closely with QHSE to follow the quality management system and report any quality issues;
• Adhere to and promote Health, Safety, Security & Environment (HSSE) standards and quality procedures.

Requirements:

• Senior-level experience in customs clearance or brokerage within logistics or freight forwarding;

• Strong understanding of customs legislation and procedures;

• High level of accuracy, attention to detail, and document control;
• Excellent communication and problem-solving skills; able to manage multiple cases and deadlines effectively.