Are you a relationship builder who communicates clearly and consistently with clients?

You'll be the primary point of contact for multiple web clients simultaneously.

You'll coordinate between clients and our dev team to move projects forward smoothly.

Reviewing deliverables, managing schedules, and proactively addressing client needs.

Translating technical updates into client-friendly language.

Ideal for a reliable multitasker who excels at managing numerous accounts.

If that sounds like you, read on.

Role Details

Here's what you'll do:

• Serve as the main point of contact for assigned clients

• Communicate updates clearly and consistently

• Coordinate with project managers and developers to move requests forward

• Review deliverables before they go to clients

• Track client requests, timelines, budgets, and hours

• Anticipate needs and identify opportunities for improvement

• Keep internal communication organized and documented

You'll fit right in if you

Client Confidence Builder: You make people feel heard and taken care of

Follow-Through Fanatic: You never wait to be reminded what needs doing

Tech-to-Human Translator: You explain website stuff in terms anyone can understand

Multi-Project Juggler: You manage multiple clients at once without losing track

Proactive Problem-Spotter: You see what's coming and handle it before it becomes urgent

Skills & Experience

Must-Haves:

• 2+ years of client management experience

• Strong communication skills and professional writing in English

• Familiarity with web development processes (WordPress or Shopify preferred)

• Comfortable using Asana, Slack, and Google Workspace

• Ability to learn quickly and think critically under pressure

Nice-to-Haves:

• Experience managing website maintenance or digital projects

• Understanding of basic web terminology and workflows

• Familiarity with CRM or ticketing systems

• Prior agency experience

What We Offer

• $16–$21 per hour ($2,773–$3,640/month), based on experience

• Full-time contractor, 40 hrs/week

• 100% remote, with overlap on EST business hours

• Long-term growth opportunity in a company expanding every month

• Clear expectations and trust to do your job well

About Us

OneNine is not for everyone.

We're a web studio that delivers results.

We've grown every month for almost 4 years straight.

We make websites fast, reliable, and worry-free.

Weak players don't last here.

Rockstars get rewarded.

Our Values

• We treat you like a pro, not "family."

• We pay on time—always.

• We value results over effort

• We trust you to own your projects

• We grow by being better than everyone else

Ready to Apply?

Submit your application below.

Note: Only resumes in English will be taken into consideration.

In the form, please respond "Translator" to the "Why should we consider YOU for this position?" question.