Account Manager

Hashtag Monday helps brands keep customers.

We need an Account Manager to lead the way.

Run email projects and work from anywhere.

Ready? Apply now.

The Opportunity

Are you a driven, detail-oriented account manager?

Do you love email marketing? Building client relationships?

Then this is for you!

We're looking for a talented Account Manager to join Hashtag Monday.

A leading customer retention email marketing agency for e-commerce brands.

In this role, you'll work between our copywriters and designers, run client calls, and oversee projects to completion.

This is a perfect role for you if you thrive in a fast-paced agency environment, love working with creative teams, and have a strong growth mindset.

The Role

This role is for you if you're excited to:

• Lead client meetings to report on email performance and plan for future campaigns

• Project manage client initiatives from start to finish

• Collaborate with copywriters, designers, and other team members to manage the pipeline of work

• Onboard new clients and manage expectations throughout the relationship

• Ensure the quality of deliverables, maintaining high standards for all client projects

This Is For You If

You're Charismatic: You draw people in with your energy. You speak clearly. You make clients feel heard.

You're Hungry for Growth: You want to move up in the company. You take on new challenges eagerly.

You're Client-Centric: You keep client scores above 90%. You build strong relationships that last.

You're Detail-Obsessed: You catch problems early. You handle many projects at once. You never miss deadlines.

Skills & Experience

Must-haves

• Account management experience managing a book of clients

• Hands-on, practical experience with email marketing platforms (must be using one in your day-to-day role)

• At least 1 year of experience in an agency setting

• Experience managing small teams or coordinating communication between different stakeholders

Nice-to-Haves

• Experience with Klaviyo

What We Offer

• Salary: $2,000 monthly + year-end bonus (based on hitting KPIs)

• Remote-first work environment

• Collaborative team culture focused on growth and results

About Us

We are Hashtag Monday.

We help online stores make more money from emails.

We only do email marketing.

Our emails drive big sales for our clients.

We work with Shark Tank winners and growing brands.

We do one thing really well.

Ready to lead email strategies that drive real results?

Note: Only resumes in English will be taken into consideration.

In the form, please respond "client-centric" to the Why should we consider YOU for this position? question.