About the job Customer Success Manager, Family Coaching
Are you a relationship-obsessed empowerment champion?
Picture this: You'll be the bridge between families and life transformation.
You'll coach parents through Lauren's revolutionary 8 Pillars system.
You'll turn everyday parenting struggles into breakthrough moments.
You'll guide families ready to ditch the old parenting playbook.
The best part? You'll personally mentor families from overwhelmed to empowered.
If that sounds like you, read on.
Role details
Here's what you'll do:
Coach families through onboarding and guide them through their first 30 days of transformation
Provide personalized coaching sessions to help parents implement the 8 pillars effectively
Conduct regular mentoring calls to address specific parenting challenges and celebrate wins
Coach members through obstacles and help them customize the system for their unique family dynamics
Track family progress and provide ongoing guidance to ensure lasting transformation
You'll fit right in if you
Family Transformation Guide: You love coaching parents through real breakthroughs and mindset shifts
Parenting Mentor: You naturally connect with parents and help them navigate challenges with confidence
Growth Coach: You celebrate wins and guide families through obstacles with wisdom and encouragement
Communication Rockstar: You can turn complex concepts into simple, actionable steps
Solution Seeker: You don't just identify problems, you create pathways to success
Skills & Experience
Must-Haves:
2+ years of coaching, customer success, or family support experience
Natural coaching ability with excellent communication and active listening skills
US citizenship or permanent work authorization
Experience facilitating one-on-one mentoring or coaching conversations
Strong empathy and ability to guide families through personal transformation
Nice-to-Haves:
Background in family coaching, personal development, or educational support
Experience with gamified systems or membership platforms
Understanding of Social & Emotional Learning (SEL) principles
What We Offer
US $5,000 / month (full-time contractor, 40 hrs/week)
100% remote, with overlap on EST business hours (9 AM - 5 PM)
Opportunity to be part of the Happy Parent + Happy Child Revolution
About Us
We're Happy Life System.
We're revolutionizing how families connect and thrive together.
Lauren Magers created the world's first gamified life development system using her 8 Pillars approach.
We believe every child deserves to grow up empowered, and every parent deserves to feel confident.
We're about real transformation that works for real people.
Ready to Apply?
Submit your application below.
Note: Only resumes in English will be taken into consideration.
In the form, please respond "Champion" to the "Why should we consider YOU for this position?" question.