Restaurant Manager (Vietnamese Restaurant based in Kuala Lumpur)

Key Responsibilities

• Oversee daily restaurant operations, including front and back-of-house activities.
• Lead, train, and manage the restaurant team to ensure high performance and excellent service.
• Ensure all food and beverages are consistently prepared and served according to the restaurants recipes and presentation standards.
• Monitor inventory levels, ordering supplies as needed while minimizing waste and controlling costs.
• Maintain cleanliness, hygiene, and food safety standards in compliance with Malaysian regulations.
• Handle customer complaints professionally and ensure guest satisfaction.
• Plan and execute promotions or special events in coordination with the marketing team.
• Prepare and manage budgets, sales targets, and reports.

Requirements

• Proven work experience as a Restaurant Manager / Restaurant Supervisor or similar role.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment, including weekends and holidays.
• Strong understanding of food safety and hygiene regulations in Malaysia.
• Good communication in English and Bahasa Malaysia.