Retail Executive

We are representing a well known technology-driven self-service laundry in Malaysia. As they are expanding, they are looking for Retail Executive to join the team in Gombak.

Responsibility

• Ensure day-to-day operations at the outlet run smoothly and in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
• Drive overall branch performance by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
• Oversee and maintain effective branch administration, including inventory and stock control, cleanliness, and safety protocols.
• Ensure all outlet activities comply with store policies, procedures, and environmental standards.
• Manage token usage tracking, conduct regular reviews at the outlet level, and support reporting tasks such as CDM (Cash Deposit Machine) summaries, sales collection, and daily housekeeping schedules.
• Serve as the first point of contact for any issues that affect outlet operation smoothness, ensuring prompt and satisfactory resolution.

Requirements:

• At least a Certificate / Diploma
• At least 2 years of experience working in the retail business
• Candidates should have experience in managing multiple outlets
• Attention to detail in producing task reports
• Willing to travel