Customer Support Representative

Company Background: 

We are representing our client, a leading global distributor of electronic components. The company partners with top technology brands to supply a wide range of semiconductors, connectors, and more.

Working Location: Subang Jaya 
Working day: Mon-Fri (9am-6pm)

Main Responsibilities:

• Respond to customer inquiries via calls, chats, and emails
• Handle order processing, tracking, invoicing, and returns
• Resolve customer complaints and issues promptly and professionally
• Support sales team with quotations, backlog updates, and discrepancy resolution
• Maintain accurate customer and order records
• Collaborate with internal teams to improve processes and service efficiency
• Ensure customer satisfaction through timely and effective communication 
• Perform other duties as assigned

Requirement:

• Minimum 2 years of related working experience, preferably in the electronics components industry
• Diploma or equivalent qualification
• Proficient in English, Malay. Mandarin will be added advantage

Benefits:

• 13th-months Bonus 
• Insurance provided
  

Interested candidate please apply online or email your updated resume to: jiayin@talentrecruit.com.my

Only shortlisted candidate will be contacted.