Operations Manager (Retail - Apparel) - Based in Singapore

Company Background

We are representing our client a well-establised apparel retail group with a strong presence in Singapore. Known for their contemporary and functional fashion collections and commitment to quality, they cater to a wide range of customers through both physical stores and an expanding online platform.

As part of their expansion, they are seeking a dynamic and experienced Operations Manager to oversee and drive operational excellence across their retail network.

• Work Location: Singapore
• Attractive monthly performance bonuses (Based on individual and store performance)

Key Responsibilities

• Oversee day-to-day retail operations across outlets, ensuring smooth, efficient, and customer-focused servie delivery.
• Take full ownership of P&L performance, implementing strategies to achieve sales and profitability targets in alignment with senior management.
• Lead, train, and motivate staff, fostering a culture of teamwork, accountability, and professional growth.
• Design, coordinate, and implement operational systems that enhance efficiency and deliver consisten excellence in customer experience.
• Monitor and analyze operational performance, providing insights and recommendations for continuous improvement.
• Collaborate with management on business development initiatives, promotions, and strategic projects.

Requirements

• Minimum 5 years of proven retail management experience, preferably within fashion, lifestyle, or consumer goods.
• Strong leadership skills with a demonstrated ability to develop, mentor, and retain high-performing teams.
• Solid understanding of P&L management and experience in executing strategies to drive sales growth.
• Proactive, resourceful, and hands-on, with strong ownership of results.
• Proficiency in English, Chinese, and Malay is preferred to effectively liaise with diverse staff and customers.
• Strong organizational and problem-solving abilities, with an eye for operational details and proces improvements.

Qualified and interested candidates may apply online or email your updated resume to:

Adelene | adelene@ talentrecruit.com.my | +6 012 3343 582 (WhatsApp)