Business Development Manager

Company Background: Commercial Interior Design

Position : BD Manager

Location: Penang 

Working Day: Mon - Fri (8:00 am - 6:00pm)

Salary: up to RM 15,000 (Open for discussion)

Responsibilities:
1. Business Development and Sales & Marketing: 

• Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant project. 
• Developing marketing strategies with action plans to penetrate new markets.
• Increasing revenue by identifying new opportunities for unmet customer needs. 
• Develop sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face to face meetings, build and maintain a healthy sales pipeline. 
• Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion. 
• Response quickly and effectively to all sales enquiries and follow up diligently with those enquiries.

2. Customer Relationship Management: 

• Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.
• Response to and handle customer feedbacks (including complaints) and communicate with customers pertaining to their feedbacks and complaints; work together with responsible department to resolve customer complaint.
• Monitor customer satisfaction through customer satisfaction survey and propose areas of improvement.

3. Performance Management: 

• Prepare and submit performance management reports to Managing Director. 
• Identify areas of improvement based on the performance management report.

4.Quality Management System:

• Ensure effective implementation of company policy and departmental standard operating procedures.
• Promoting improvement in Business Development department.
• Support other internal customers in operations to ensure products and services meet customer and other interested parties requirements.
• Ensure proper document and record keeping in Commercial and QS department.

Requirements

• Bachelors degree in Business, Marketing or a related field
• Proven sales track record.
• Proven experience as a Business Development Manager or in a similar role.
  
• Coverage area: Northern region 

Interested candidates please apply online or email to revathiy@talentrecruit.com.my