Pharmacy Technician - USA-Illinois

Remote Pharmacy Technician Illinois License Required
Location: Remote (Must reside in FL, IN, IL, or WI)
Start Date: June 16, 2025
Application Deadline: May 30, 2025

About TalentWorldGroup

Think Global Expect Amazing. TalentWorldGroup is a revolutionary multilingual contact center. We're on a mission to reinvent home-based work and build the workplace of the future. As a people-focused company, we specialize in premium remote staffing solutions for global clients.

Position Overview

We are currently hiring Remote Pharmacy Technicians licensed in Illinois, native in English and with a high level of Spanish, located in either Illinois, Wisconsin, Indiana, or Florida to support a leading client in the healthcare industry. This is a fully remote, work-from-home opportunity ideal for professionals with a background in pharmacy support, customer service, and healthcare logistics.

Key Responsibilities

Serve as the primary point of contact for order fulfillment and customer inquiries, including returns, credits, and product delivery.
Manage incoming orders via phone, fax, web, or electronic systems.
Handle exceptions, investigate service issues, and resolve complex customer concerns using sound judgment.
Track shipments, manage order exceptions, and coordinate product availability and backorders.
Collaborate with manufacturing and distribution teams to meet delivery expectations.
Set up new customer accounts, document service requirements, and maintain accurate records.
Ensure compliance with relevant regulatory procedures at the federal and state levels.
Provide high-quality communication with patients, providers, and other healthcare professionals.
Support service team performance by participating in training and mentoring new hires, as needed.
Uphold metrics-based performance standards and support continuous improvement initiatives.

Mandatory Requirements

Active Illinois Pharmacy Technician License (or must obtain before training begins)
Reside in Florida, Indiana, Illinois, or Wisconsin

Qualifications

Associate degree or equivalent experience preferred
2 to 4 years of experience in customer service, supply chain, or call center environments (U.S.-based)
Certified Pharmacy Technician preferred
Strong written and verbal communication skills with native English and high-level Spanish
Excellent organizational and interpersonal skills
Ability to multitask in a fast-paced environment
Strong orientation towards metrics and KPIs
Experience interacting professionally with patients, RNs, and medical personnel

Training Details

Start Date: June 16, 2025
Duration: 5 weeks (paid)
Schedule: Monday to Friday, 9:00 AM 5:00 PM EST

Production Schedule

Operating Hours: Monday to Friday, 8:00 AM 6:00 PM EST
Minimum Weekly Hours: 30 (up to 40)

Compensation & Benefits

Training Rate: $18/hour
Post-Training Rate: $20/hour
Fully remote, home-based work environment
Long-term project-based opportunities
Career growth and development potential
Long-term cooperation agreement
Career development
Gamification program (make more money, get holiday paid hours)

If you are a licensed pharmacy technician with a commitment to delivering exceptional service in a virtual setting, we invite you to apply today.