Key Account Manager

About The Company

Talvette is a tech-focused talent placement agency. We operate with a strong emphasis on structured hiring, candidate quality, and operational excellence. As we continue to scale, we are strengthening our revenue function by building a high-performing sales team.

Role Overview

We are looking for a Key Account Manager who will take ownership of converting qualified leads into clients and growing those accounts over time. Unlike traditional sales roles, this position will primarily work with pre-qualified leads generated by the Lead Generation Specialist, allowing full focus on consultative selling, closing, and client relationship management.

This is a high-impact revenue role where performance will be directly tied to conversion, client satisfaction, and account expansion.

Key Responsibilities

Lead Conversion & Sales Execution

• Take ownership of qualified leads and drive them through the sales funnel
• Conduct discovery calls to deeply understand client hiring needs
• Present Talvette's services in a structured, consultative manner
• Handle objections, negotiations, and close deals effectively
  Maintain strong follow-up discipline to improve conversion rates

Client Onboarding & Handover

• Ensure smooth onboarding of new clients after deal closure
• Prepare, share, and manage contracts and agreements
• Ensure all necessary documentation, pricing, and terms are accurately communicated and recorded
• Maintain proper documentation and CRM updates for all deals and client interactions
• Coordinate internally to ensure a smooth transition from sales to delivery

Key Account Management

• Act as the primary relationship owner for all converted clients
• Build long-term, trust-based relationships with stakeholders
• Proactively manage communication and client expectations
• Ensure a high-quality client experience throughout the lifecycle

Account Growth & Retention

• Identify opportunities for repeat business, upselling, and cross-selling
• Expand existing accounts by understanding evolving hiring needs
• Drive client retention and long-term partnerships

Sales Enablement & Client Materials

• Develop supporting materials to help convert prospects into clients.
• Prepare case studies, presentations, white papers, and service overview documents highlighting Talvette's expertise and successful placements.
• Work with internal team members to gather insights and translate them into persuasive client-facing content.

Sales Process & Performance Tracking

• Track conversion metrics, deal progress, and revenue performance
• Maintain structured CRM updates and pipeline visibility
• Continuously optimize approach based on conversion data

Skills & Experience

• 2–3 years of experience in B2B sales, account management roles
• Proven track record in closing deals and managing client relationships
• Native-level written and verbal communication skills in English.
• Ability to understand client pain points and translate them into solutions
• Strong follow-up discipline and pipeline management
  High attention to detail in managing deals and client communication
• Ability to work under targets and performance pressure
• Ownership-driven and accountable for revenue outcomes
• Relationship-oriented with a long-term mindset
• Structured and process-driven in work approach
• High attention to detail and ability to manage multiple tasks simultaneously.
• Experience working with the global/international market is strongly preferred.
• Experience in recruitment, HRTech, or service-based sales is a strong advantage

Employment Structure

• Work from home in Bangladesh | Full-time & Contractual | BYOD (bring your own device)
• Salary: BDT 55,000 + uncapped sales commission
• Work week: Sunday - Thursday. Saturday is a light working day
  Work hours: 10 AM to 7 PM (flexible with accountability)
• Benefits: Permanent employment after 3-6 months based on performance + 2 Festival bonuses after probation + Internet allowance + Device allowance

Hiring Process

1. Screening interview
2. Take home assignment
3. Interview with the leadership team
4. Receive a conditional offer
5. Reference check & formal offer
6. Join our team full-time