About the job Customer Receivable Associate
Company Description
Our client is a North American sales & marketing agency.
About the role
Our client is seeking a highly organized and detail-oriented Customer Receivable Specialist to join their finance team. The successful candidate will be responsible for managing customer account
setups, maintaining accurate and real-time receivable records, and handling subscription-related adjustments. This role plays a key part in ensuring financial accuracy, operational efficiency, and a seamless customer billing experience.
Key Responsibilities
Customer Account Management
- Set up and maintain customer accounts within internal systems.
- Ensure all customer data is accurate, complete, and up to date.
Accounts Receivable Tracking
- Maintain and update a real-time receivable tracker.
- Monitor outstanding balances and ensure timely follow-ups.
- Identify and resolve discrepancies in receivable records.
Subscription & Billing Adjustments
- Process subscription changes, including upgrades, downgrades, and cancellations.
- Ensure all billing adjustments are accurately reflected in Stripe and Xero.
Data Integrity & Reconciliation
- Maintain consistency across Stripe, Xero, and internal systems.
- Support month-end closing activities and reconciliation processes.
Cross-Functional Collaboration
- Collaborate with accounting, operations, and customer support teams.
- Address internal queries related to customer accounts and receivables.
Skills & Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or currently pursuing ACCA (Skill Level).
- Hands-on experience with Stripe or other payment processors is highly preferred.
- Solid understanding of accounts receivable processes.
- Strong attention to detail and a high level of accuracy.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Excel or Google Sheets.
- Strong communication and problem-solving abilities.
- Experience in a subscription-based or SaaS environment is preferred.
- Familiarity with financial reporting and reconciliation processes.
- Analytical thinking and attention to detail.
- Accountability and ownership of tasks.
- Ability to work independently and as part of a team.
- Strong work ethic and commitment to accuracy.
Employment Structure
- Onsite in Dhaka, Bangladesh | Full-time
- Salary: BDT 30,000 - 45,000
- Benefits: Bangladeshi & North American government holidays + Year-end 1-week break + Bi-annual festival bonuses + Annual salary review + Paid casual & sick leave + Friendly office culture
- Work Week: Monday-Friday, 10:00 am - 07:00 am
Hiring Process
- Screening interview with Talvette
- First interview with the Finance Manager & HR
- Final interview with the CEO
- Receive an offer
- Join their team full-time