About the job Product Operations Associate
Company Description
Our client, simplifies the home moving experience through innovative technology. They are creating an
AI-native platform that makes relocating in the UK hassle-free by handling utilities, services, and admin
tasks for movers. They've helped hundreds of thousands of customers save time and
reduce stress during one of life's most challenging transitions.
About the Role
Our client is seeking a detail-oriented Product Operations Associate to manage and optimise core business
systems. Candidate will be responsible for administering customer relationship management,
communications, and analytics platforms, ensuring they work seamlessly together to support
the operations. This role is perfect for someone who enjoys working across multiple systems, loves
process improvement, and wants to make a direct impact on business efficiency.
Key Responsibilities
- Administer and optimise HubSpot (Sales Hub and Service Hub), including workflows, reporting, and
integrations. - Manage our SalesOps phone system configuration and user access.
- Oversee Google Workspace administration and security settings.
- Configure and maintain Customer.io email flows and customer journeys.
- Create and maintain analytics dashboards and reporting across platforms.
- Support system integrations and data flow between platforms.
- Provide user training and support for internal teams.
- Implement process improvements and automation opportunities.
- Ensure data quality and compliance across all systems.
- Supporting Product leadership with initiatives and special projects.
Skills & Qualifications
- 2+ years of experience administering business systems (CRM, marketing automation, or similar)
- Experience with email marketing platforms (Customer.io, Mailchimp, or similar)
- Strong analytical skills and experience with reporting/dashboards.
- Excellent attention to detail and process documentation
- Ability to train and support non-technical users.
- Problem-solving mindset with a focus on efficiency.
- Strong experience with HubSpot administration (Sales Hub and Service Hub) is highly preferable.
- Proficiency with Google Workspace administration is highly preferable.
- Experience with Mixpanel or Amplitude analytics platforms is highly preferred
- Shopify backend administration experience is highly preferred
- Knowledge of API integrations and data flows is highly preferred
- Experience with process automation tools (Zapier, Make, or similar) is highly preferred.
- SQL knowledge for custom reporting and previous experience in a scale-up environment are highly preferred.
Employment Structure
- Remote in Bangladesh | Full-time
- Salary: BDT 150,000 - 250,000
- Benefits: 2 Eid Festive bonus + Flexible time off + Learning budget for conferences & courses + Latest equipment + All Bangladesh calendar Public holidays
- Work Week: Monday - Friday, aligned to UK hours
Hiring Process
- Technical interview and career journey with Talvette
- Technical chat with the clients AI Lead
- System design session with the client
- Meet the team + culture fit with the client
- Receive an offer
- Join their team full-time