Laboratory Support Assistant

Company Description

Our client is a leading veterinary healthcare provider in Bangladesh, dedicated to delivering high-quality medical care for pets, birds, and companion animals. Through experienced veterinarians, advanced diagnostic facilities, modern laboratory equipment, and comprehensive treatment services, they support pet owners in ensuring the health, well-being, and longevity of their animals. Their services span preventive care, routine check-ups, diagnostics, emergency treatment, surgery, and specialized care for cats, dogs, birds, and other small animals, creating a trusted and stress-free healthcare experience for both pets and their families.

About the role

We are looking for Laboratory Support Assistants to support the daily operations of our veterinary diagnostic laboratory. As a veterinary hospital, our standards are comparable to those of any medical facility; therefore, the ideal candidate must possess strong organizational, administrative, and attention-to-detail skills. The candidate must be a responsible and professional individual capable of maintaining accurate records and ensuring the timely processing of laboratory-related documentation.

The prospective employee will assist in managing laboratory records, reviewing reports for errors, coordinating the delivery of test results, and supporting the laboratory team with administrative tasks. To be successful in this position, you must be detail-oriented, organized, and capable of handling confidential information with discretion. Preferred candidates are dependable, computer literate, efficient in data management, and able to work effectively in a fast-paced healthcare environment.

Key Responsibilities

• Assisting in the preparation, organization, and maintenance of laboratory records and documentation.
• Reviewing laboratory reports for spelling, formatting, gender, and other clerical errors before release.
• Sending laboratory reports to clients, referring veterinarians, and relevant departments in a timely manner.
• Maintaining accurate records of laboratory samples, test results, and report deliveries.
• Entering, updating, and verifying data in laboratory information systems and databases.
• Assisting in the collection, filing, and archiving of laboratory reports and related documents.
• Coordinating with laboratory personnel and veterinarians regarding report corrections and clarifications.
• Monitoring pending reports and ensuring timely completion and distribution.
• Assisting with inventory records and other administrative tasks related to laboratory operations.
• Maintaining cleanliness and organization of laboratory workspaces, files, and records.
• Maintaining a high level of professionalism and discretion at all times. Keeping doctor's, patient's, and other staff members' information confidential.

Skills & Qualifications

• A diploma/bachelor's degree in any discipline and a background in science, pharmacy,
  biotechnology, or a related field will be preferred.
• Fresher or 1 year of experience in a medical, diagnostic laboratory, or healthcare
  administrative role will be given preference. 
• Basic understanding of laboratory processes and medical reporting is an advantage. 
• Ability to work in an adverse environment, exposed to unpleasant sights, odors, and
  animal bites.
• Ability to multitask and manage multiple reports and follow-ups simultaneously. 
• High-level organizational skills. 
• Ability to do multiple things at once and work in a fast-paced environment.

Employment Structure

• On-site in Dhaka, Bangladesh | Full-time
• Salary: BDT 18,000 - 22,000
• Benefits: Co-contribution Provident fund on basic salary 5% + monthly attendance & Performance bonus + Insurance + Two Festival Bonuses.
• Work Week: Saturday-Friday 9:00 am - 6:00pm  (Weekend will be any day except Friday and Saturday)

Hiring Process

1. Online interview with Talvette
2. In-person Interview with the client
3. Receive an offer
4. Join their team full-time