Staff Platform Engineer, Infrastructure

Company Description

Our client connects companies with skilled service professionals for exceptional on-site work. Their platform empowers businesses to overcome the challenge of finding reliable labour for short-term, high-volume projects across the U.S. and Canada. Technicians gain flexibility and find work that matches their skills. Our client's mission is clear: the right technician for the right job, ensuring dedicated service every time.

About the Role

This Senior Platform Engineer role focuses on enhancing developer experience by building and optimizing internal platforms and tooling. You will enable engineering teams to seamlessly develop, deploy, and manage cloud applications with built-in security, reliability, and scalability. The role emphasizes operational excellence, reducing manual effort, and continuously improving platform capabilities. Working cross-functionally, you will act as a platform advocate, driving adoption and setting higher standards for performance and efficiency across the organization.

Key Responsibilities

• Actively contribute to defining, designing, building, and operating our internal developer platform and tools with a focus on enabling other engineering teams to focus on business requirements in their products.
• Serve as a leader and mentor on internal developer platforms, cloud architecture, infrastructure as code, monitoring and alerting, establish best practices, and other operational excellence areas.
• Ensure the products we build exceed our customer's expectations by,
• Actively participate in on-call rotation for incident response during working hours for the platform and tools.
• Build monitoring that alerts on symptoms rather than on outages.
• Use metrics/data to improve our products continuously.
• Ensure we have the right SLIs defined and measured, and continuously ensure we meet or exceed our SLOs.
• Identify and implement improvements in the platform architecture and/or tools to reduce toil and/or improve resilience and scalability.
• Use solid engineering practices to build long-term solutions to prevent issues from repeating.
• Utilize chaos engineering practices to stress and validate the right observability. monitoring, resilience, and HA/DR commitments are being met.

Skills & Qualifications

• 5+ years of experience with CI/CD tools like GitOps, Ansible, Jenkins, GitHub, GitLab, etc. (GitHub, GitHub Actions/Workflows preferred)
• 5+ years of hands-on experience in DevOps/DevSecOps/SRE.
• 4+ years writing secure, scalable, and resilient infrastructure as code -preferably in Terraform - and using standard SDLC methodologies for building, testing, deploying, and supporting cloud infrastructure (preferably in AWS).
• 4+ years of experience with Kubernetes (preferably EKS) and Docker.
• 3+ years of experience writing automation and tools using various scripting or programming languages.
• 3+ or more years building, running, and operating cloud-native applications using Docker and one or more programming languages (NodeJS, PHP, or Go preferred).
• 3+ years demonstrating leadership in technical best practices, quality, and delivery. Proven examples of driving change and raising the bar across the team.
• Very strong background and passion for building secure solutions.
• Working knowledge of defining and managing SLIs and SLOs, and methods for using error budgets to ensure SLOs are met.
• Strong knowledge of the English language and clear and crisp communication - both verbal and written.
• Solid emotional intelligence and ability to collaborate with others, especially under pressure.
• Bachelor's Degree in Software Engineering or related field, or relevant work experience is preferred. 
• Previous experience building and operating an internal developer platform and tools.
• Experience using tools such as Flux and Helm is preferred.
• Broad working knowledge of AWS services such as EC2, MKS, RDS, and S3.
• Operational experience in networking, certificate management, DNS, content delivery networks, and Identity management.
• Experience with observability tools, preferably Datadog.
• Experience working in an agile development environment is preferred.

Employment Structure

• Hybrid (3 days remote & 2 days onsite) in Dhaka | Full-time
• Salary: BDT 240,000 - 305,000
• Benefits: Mobile bill + Festival Bonus + Gratuity benefit + Medical Insurance + Profit Sharing Bonus + Gym Membership + Career Development Budget + Sound work-life balance - Regular working hours: 8 hours/day, 5 days a week + Friendly work environment + Flexible leave/vacation policy + A great learning opportunity + The opportunity to work with cross-cultural teams in the US + Annual performance evaluation and increment + Employee Transportation Facility: Drop Off
• Work Week: Monday - Friday, 1:00 PM to 10:00 PM BST
  

Hiring Process

1. Screening interview with Talvette
2. Hiring Manager Interview
3. Technical Interview
4. Stakeholders Interview
5. Career Journey
6. HR Interview
7. Receive an offer
8. Join their team full-time