Customer Success Agent (Telesales)

Company Description

Our client is one of Bangladesh's fastest-growing SaaS and Fintech startups, serving over 7 million MSMEs with digital tools and embedded financial services. Their mission is to empower small businesses across the country to go digital and thrive.

Key Responsibilities

• Contact potential and existing customers to promote products/services.
• Answer customer queries and provide detailed product information.
• Close sales and meet monthly targets to maximize incentives.
  Maintain records of calls and sales for future reference.

Skills & Qualifications

• Bachelors degree in any discipline (Marketing preferred).
• Fresh graduates and candidates with 6 months - 1 year of sales experience are encouraged to apply.
• Excellent communication skills and a positive attitude.
• Self-motivated, punctual, and target-driven.

Employment Structure

• Onsite in Jessore, Bangladesh | Full-time
• Salary: BDT 9,000. Average earning 20,000 per month based on performance.
• Benefits: Performance bonus + sales commission
• Work Week: Saturday - Thursday, 10:30 AM - 7:30 PM

Hiring Process

1. Conversation with Talvette
2. First interview with the client (HR + Functional)
3. Final interview with the Leadership team
4. Receive an offer
5. Join their team full-time