Helpdesk Operations Manager (Startup BPO operations)

Work Setup: On-site in Makati
Shift Schedule: Dayshift

Requirements:

• At least 5 years of experience as a Technical Operations Manager (BPO)
• Must have experience in Startup BPO operations as a Technical Operations Manager
• Has experience managing at least 10 FTEs of Helpdesk Support
• Knowledgeable with Payment ecosystem, cybersecurity, tech support, and product services development (FinTech)
• Preferably available to start immediately