Process Trainer - Senior Executive (Cebu) | Onsite

Work Setup: Onsite (Cebu)

Function: Training

Required Educational Attainment:

Finished at least 2 years in college without any back subjects

Required Experience:

At least 2 years of GDS Trainer experience (Sabre AND Amadeus)

Required Competency:

• Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs
• Strong communication and presentation skills, with the ability to engage and motivate trainees
• Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions
• Proficiency in using training and learning management systems, as well as other relevant software and technologies
• A strong understanding of call center operations, customer service best practices, and industry regulations