Spanish Bilingual Call Center Agent - Cebu

Job Opening: Bilingual Call Center Agent (Spanish & English)

Location: Cebu City, Philippines

Company: TASQ

Please keep your phone line available for the interview.

TASQ is on the lookout for enthusiastic and motivated individuals who are fluent in both Spanish and English to join our team as Bilingual Call Center Agents. This exciting role demands a strong proficiency in both languages to provide outstanding customer support in a fast-paced and rewarding environment.

Key Responsibilities:

- Communicate effectively with customers in both Spanish and English, delivering exemplary support through phone, chat, or email.

- Help resolve customer inquiries, troubleshoot issues, and address concerns with professionalism and precision.

- Ensure high levels of customer satisfaction by providing timely, clear, and helpful solutions.

- Record customer interactions and feedback in an organized and efficient manner.

- Collaborate with team members to guarantee smooth and effective service delivery.

Requirements:

- Proficiency in both written and spoken Spanish and English.

- Previous experience in a BPO or customer service setting is preferred but not required.

- Must currently reside in Cebu City or the surrounding Cebu province (or be willing to relocate).

- Availability for a screening interview and reachable for further communication.

-If you're a foreigner, please have a Philippine working VISA handy

Why Join Us?

- Become part of a dynamic team within a well-established company that appreciates diversity and bilingual talents.

- Competitive salary and benefits package.

- A supportive work environment with opportunities for career advancement.

If you meet the qualifications and are dedicated to assisting others in both Spanish and English, we invite you to apply! Please ensure your phone line is open for the upcoming screening interview.