GDS Travel Account

1st Year completed with 1 year experience in using any GDS (Sabre, Amadeus, Apollo, etc.). Must be willing to work onsite (MOA) and be amenable to shifting schedules.

Job Description

Responsible in supporting requests via phone, email and chat specific to travel concerns from customers.

Required Competencies

· Ability to support requests via phone, email, chat which includes, Making changes to existing reservations (ticket reissuance & cancellations), Providing support on any existing online bookings air, hotel, car, rail & non-GDS changes & cancellations, Utilization of Sabre/Apollo GDS systems & other assigned tools required when completing PNR changes, Making outbound calls to vendors and customers as required, Creating new PNRs for fresh bookings, Offer cost effective travel alternatives to Travelers or Travel Arrangers as approved and communicated by the applicable Client in advance


Benefits

Competitive compensation package with retention program incentives, Performance Incentive, In - House training, medical coverage after 90 days + up to 3 dependents upon regularization, Dental coverage, Personal development programs, Meal and other allowances