Process Excellence Consultant - Healthcare (Cebu) | Onsite

Nature Of the Account: Healthcare

Type of Support: Non-voice

Start Date: ASAP

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule | Restdays: US Business hours; Weekends off

Qualifications:

• College Graduate
• Well versed in a Healthcare account (US benefits)
• Has relevant experience in process improvement and QA for 3 years
• Total experience should not be less than 7 years
• Preferred: Six Sigma methodologies/Certifications
• Knowledge: Root-cause-analysis, Lean methodologies, Corrective and Preventive actions, quality concepts

Responsibilities:

• Process Analysis & Improvement: Conducting current-state process mapping, identifying inefficiencies and bottlenecks, and developing solutions to streamline operations.
• Project Leadership: Leading process improvement initiatives, managing projects, and ensuring successful implementation of process changes.
• Methodology Application: Utilizing tools and techniques such as Lean Six Sigma, Kaizen, and Value Stream Mapping to drive improvements.
• Performance Monitoring: Developing metrics and reporting to track process performance and measure the impact of implemented changes.