Job Openings
Deputy WFM Manager
About the job Deputy WFM Manager
Job Responsibilities:
- Extracting data from the internal and external data source
- ️Working on daily monthly reports
- ️Publishing the report to the internal management team and also the external client
- Maintaining historical data as defined in the process
Candidate Specifications:
- College Graduates in any field
- With at least two (2) years of MIS and WFM experience in the BPO industry
- ️Amenable to work on the Graveyard shift
Requirements
- Skills and Knowledge Required:
- ️Good working knowledge of computers, i.e., MS-Office
- ️Excellent verbal & written communication & presentation skills.
- Good Interpersonal & people management skills with a good problem-solving approach.
- Expert knowledge of service procedures
- Good analytical skills in MIS, number crunching & reporting to internal & external customers.