Quality Assurance Manager - Travel (Cebu City)

Position: QA Manager - Travel (Cebu) | Onsite
Start Date: Immediate

Support Type: Voice Support

Work Arrangement: Fully Onsite in Cebu

Shift Schedule & Rest Days: 24/7 coverage

Educational Requirements: Completed second year of college or a college degree

Work Experience:

• 3 to 4 years of experience as a QA Manager within a travel or telecommunications voice account
• Knowledge of quality improvement methodologies such as Lean Six Sigma, Kaizen, etc.
• Experience in direct client management
• No prior experience required in retail or healthcare lines of business