Quality Assurance Manager - Travel BPO (Cebu City)

Position Title: QA Manager - Travel (Cebu) | Onsite
Start Date: ASAP

Support Type: Voice

Work Setup: Fully Onsite in Cebu

Shift & Rest Days: 24/7 schedule

Educational Qualification: Completed second year of college or a college graduate

Work Experience:

• 3 to 4 years of experience as a QA Manager, preferably in travel or telco voice accounts
• Familiar with quality methodologies such as Lean Six Sigma, Kaizen, etc.
• Experience in direct client management
• Limited or no experience required in retail or healthcare lines of business