Job Openings Japanese Sales Operations Associate Manager (Hybrid)

About the job Japanese Sales Operations Associate Manager (Hybrid)

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Site: Mandaluyong


  • College level
  • At least 7 years of experience with 2-5 years of proven leadership skills in a managerial capacity
    • Sales operations preferred but open to other fields such as BPO/Shared services etc
  • Understanding of sales operations processes and tools (e.g., Client 365) preferred
  • Proficient in Japanese (at least N3) and English, both verbal and written - this role requires a confident communicator and team player with robust interpersonal skills and a can-do attitude
  • Ability to work under minimal supervision and guidance, learning new responsibilities quickly
  • Ability to work virtually with diverse individuals
  • Excellent teaming, team building, collaboration, and facilitation skills
  • Excellent organizational/time management/data management skills
  • Analytical skills; collects, researches, and interprets data Highly proficient in following and applying processes, quickly learning
  • Avanade & Company Sales processes and being able to recognize and apply them (previous familiarity preferred)
  • Excellent accuracy and attention to detail
  • Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others
  • Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel Understanding of finance concepts for a services company

Other requirements:

  • Must support/mirror be working hours for the supported Market Unit or other business area
  • Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones are required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)
  • Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines
  • May be occasionally required to travel domestically or internationally


Provide sales process support to client teams, leadership, other internal operations teams, and interfacing functional areas. Assist Avanade Practitioners in navigating the company's internal sales processes. Support Avanade Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies.

Critical services include:

  • Coordination of review and approval meetings
  • Support sales reporting/analysis and forecasting
  • Support internal sales processes/tools and education around those for sales teams
  • Drive sales excellence best practices
    Support sales governance cadences & execution against plan with a focus on sales forecasting, pipeline health management, sales performance, and data-driven sales insights
  • Support the execution of the sales planning cycle
  • Drive continuous improvement and transformationInterprets and translate client requirements into a solution configured from a standard set of offerings. 
  • Drives the sign-off on the solution and interfaces with the delivery organization to ensure effective transition, shape services, and determine appropriate service delivery locations and related costs.

Primary responsibilities include:

  • Work independently with minimal supervision
  • Be an individual contributor with the ability to balance multiple competing priorities with guidance
  • May supervise and be a people lead for a team with oversight from a manager
  • Help create and execute low to medium-complexity work plans
  • Interact confidently with senior leadership within the sphere of responsibility
  • Provide input into the creation of operational processes
  • Demonstrate knowledge of supporting tools and processes, with expertise in specific areas of responsibility
  • Have an understanding of where and how Sales Operations fits into the bigger Avanade & company picture