Sales Account Manager (Hybrid Work Arrangement) - Makati

Work Schedule: Monday to Friday, 8:00 am to 5:00 pm local time

Responsibilities:

1. Client Relationship Management

• Act as the dedicated point of contact for assigned clients, fostering long-term partnerships grounded in trust and mutual collaboration.
• Gain a deep understanding of each client's business objectives, challenges, and security needs, and align our solutions to deliver measurable value.

2. Sales and Business Development

• Design and execute strategic account plans aimed at accelerating sales growth and meeting revenue goals.
• Identify and pursue upselling and cross-selling opportunities within the existing client base across our network and managed security service portfolio.
• Source and qualify new prospects, engaging decision-makers to uncover security pain points and position relevant solutions.

3. Solution Consulting

• Partner with internal technical teams to evaluate client requirements and develop tailored security solutions.
• Deliver compelling product demonstrations and presentations that communicate the value and capabilities of our network and managed security offerings.

4. Contract Negotiation and Management

• Drive contract negotiations to secure mutually beneficial agreements that align with company standards and client expectations.
• Oversee contract performance, proactively addressing issues or disputes in coordination with internal stakeholders to ensure timely resolution.

5. Market Intelligence and Reporting

• Maintain up-to-date knowledge of industry trends, competitive developments, and emerging technologies in the network and managed security space.
• Deliver consistent reporting on sales activities, pipeline health, and client insights to senior management.

Non-negotiable Requirements:

• At least 3 years of experience as an effective account manager handling the end-to-end process from client prospecting/sourcing, onboarding and post-onboarding support
• Must be amenable to function as an individual contributor
• Must be okay to work to be on a hybrid setup with shifts being predominantly done at home. Onsite work is as needed – mostly for client visit/meeting.
• Must be willing to travel anywhere in the Philippines – predominantly in the Metro Manila area
• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related discipline
• Demonstrated experience in sales or account management, ideally within the cybersecurity or IT services sector.
• Solid grasp of network security concepts, technologies, and solution frameworks.
• Exceptional communication and negotiation abilities, with a talent for translating technical concepts for non-technical stakeholders.
• Performance-driven approach with a proven history of hitting sales targets and contributing to business growth.
• Comfortable working both independently and cross-functionally in a dynamic, fast-paced environment.