CS ADMIN

The Role:

To provide support to the Admin Manager by providing reporting needs and doing at least 20% calls in a day that meet client requirements and expectations based on the client contract.

Duties and Responsibilities

• Reporting and administrative tasks as assigned by the admin manager
• Data entry
• Few outbound calls

Required Skills:

• Must be Proficient in MS Office applications, preferably with advanced MS Excel skills (Pivot, VLOOKUP, Conditional Formatting)
• Ability to work under pressure; Initiative; Strong analytical and problem-solving skills; Good inter-personal skills
• Above average verbal and written English communication skills
• Experience in Customer Service
• Willing to take minimal calls
• Willing to work on changing shifts
• Work independently with minimal supervision.

Working Conditions:

• Work Arrangement: Onsite
• Schedule: US hours, shifting schedule, night shift

About Outsource Accelerator:

Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority and we offer the worlds leading aggregator marketplace for outsourcing.

We specifically provide the conduit between Philippines outsourcing suppliers and the businesses clients across the globe. We continue to provide world-class talent to help small and medium-sized enterprises successfully build their offshore team in the Philippines.