Role Overview Virtual Assistant (Events & Client Engagement)

We are seeking a proactive and organized Virtual Assistant to support event coordination and client engagement activities. The ideal candidate will handle follow-ups with webinar and seminar attendees, confirm participation, conduct feedback surveys, and schedule virtual meetings. Strong communication skills, attention to detail, and the ability to work independently are essential for this role.

Key Responsibilities

• Follow up with webinar/seminar attendees via email, phone, or text to confirm attendance and share event details.

• Conduct post-event surveys to gather feedback and insights for continuous improvement.

• Schedule virtual meetings between the client and prospective attendees or participants.

• Manage and update the CRM system with attendee information, follow-ups, and survey responses.

• Send reminders before events and meetings to ensure maximum attendance.

• Assist in creating event-related communication materials, including follow-up emails, thank-you messages, and feedback forms.

• Provide basic customer support by addressing common questions regarding events and meetings.

• Coordinate with internal team members to ensure timely responses and smooth event workflows.

Requirements

• Previous experience as a virtual assistant, event coordinator, or customer service representative.

• Familiarity with real estate or event management is an advantage but not required.

• Excellent verbal and written communication skills with a professional and friendly tone.

• Strong organizational and time-management skills, with the ability to manage multiple tasks efficiently.

• Proficiency in CRM tools and scheduling platforms (e.g., kvCORE, Calendly, Google Calendar, Zoom).

• Ability to work independently and take initiative.

• Reliable internet connection and a quiet workspace for follow-up calls and virtual meetings.