Technical Architect Networking/Senior Network Engineer

Position Summary:

The Senior Network Engineer will develop, implement, and support network services and solutions for consulting clients within a Professional Services model. This position will foster customer-focused relationships to identify business challenges, define specifications and requirements, and deliver optimal solutions. The role also involves pre-sales and post-sales engagement to ensure seamless delivery and alignment with client objectives.

Roles and Responsibilities/Essential Functions:

• Collaborate as a member of the HBS Network team, taking a leadership role in providing consultative and proactive project support for HBS's account base.
• Engage in pre-sales activities, including solution design, scoping discussions, and proposal development, to address client needs effectively.
• Take ownership of post-sales responsibilities, such as implementation, troubleshooting, and ongoing support to ensure client satisfaction.
• Work across multiple internal teams to ensure the successful, timely delivery of the scope of work.
• Research new products, enhance configuration standards, and educate team members on these products to improve the sales process.
• Provide senior-level support, maintenance, and administration for customer networks, while proactively identifying concerns or opportunities for enhancement.
• Promote and model a positive team atmosphere across regional and virtual practices, maintaining professionalism and respect.
• Create and maintain detailed documentation of past projects to inform time estimates and scopes for future initiatives.
• Pursue and maintain current vendor/industry-specific certifications, while staying up to date on emerging products and solutions to better support the Professional Services model.
• Meet a minimum billing requirement of 1,450 hours per fiscal year, prorated based on the start date, balancing this against professional development and on-the-job training opportunities.

Competencies:

• Adaptability: Ability to thrive in a dynamic and evolving environment.
• Ambition: Demonstrates drive and initiative in achieving personal and professional goals.
• Applied Learning: Engages fully in learning activities to maximize benefits.
• Decision Making: Selects effective actions while managing resources efficiently.
• Detail Orientation: Maintains meticulous attention to detail in all tasks.
• Ethical Behavior: Upholds the organizations principles of moral conduct.
• Interpersonal Skills: Builds and maintains strong relationships with others.
• Organization: Demonstrates methodical and structured working habits.
• Persistence: Maintains focus and effort in the face of challenges.
• Technical Aptitude: Relates to complex topics with specialized knowledge.

Required Experience:

• 3+ years in a technical field.
• Pre- and post-sales experience within a Professional Services model.

Preferred Experience:

• 3-5 years in a technical-related field.
• 3+ years as a consultant, specializing in networking or related domains.

Required Education, Skills, and Certifications:

• Bachelors Degree in a relevant field (or equivalent certifications and work experience).
• Certifications such as CCNP, CCA-C, VCA-DV, MCA, or equivalent.
• Demonstrated experience in designing and architecting network-based solutions.
• Proficiency in installing and supporting Cisco or HP/Aruba network switching and routing products.
• In-depth knowledge of IOS, IOS-XR, NX-OS, and associated best practices.
• Expertise in routing protocols including OSPF, EIGRP, and BGP, as well as L2/L3 architecture and design (including Multicast and QoS).

Preferred Education, Skills, and Certifications:

• Associate-level certifications (minimum of two or more).
• Advanced certifications such as CCNP, CCP-V, VCAP-DCV, MCE, or equivalent.
• Hands-on experience with advanced technologies, including Cisco Nexus (VDC, vPC, VXLAN), ISR-based VPNs (FLEX-VPN, GET-VPN, DMVPN), data center design using Cisco Nexus Architecture, and software-defined networking (SDA, SD-WAN).
• Familiarity with Cisco/Meraki/Aruba Wireless design and deployment tools like Ekahau.
• Experience with complementary technologies such as Citrix NetScaler, Palo Alto firewalls, Infoblox, and monitoring solutions like SolarWinds or SPLUNK.