Job Openings Senior Business Analyst - Oil Operation & Trade Support

About the job Senior Business Analyst - Oil Operation & Trade Support

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Position Overview:

The Business Analyst (BA) will join a global team of Business Analysts and will be based in client's Istanbul office (Turkey). He/She will report to the Product Owner of Oil Operation & trade support and expected to guide the organization into the future in his/her concerned area.

The selected candidate will focus on gathering, analyzing, designing and maintaining all modules in relation to the Operation Business (deal entry, Contract, Storages,) and Trade support (LC/Doc LC, Back-office, Invoicing, Deal Validation), developed In client's in-house CTRM. The candidate should will support the Senior Business Analyst in the design and the support of these modules.

Main relationships:

  • Liaises internally and build close, collaborative relationships with his user base (Operators, Trade Support, Back-officers) but also the surrounding business areas (Accounting, Traders, Risk..)
  • Be part of large IT Programme of over 100 people ( 40 BA, 35+ DEV & 30+ QA) working in the development of this CTRM and its modules

Key Tasks:

Business Analysis

  • Demonstrate service-oriented approach, an understanding of the customers business needs and be able to achieve and maintain high customer satisfaction ratings.
  • Manage client expectations effectively.
  • Serve as a Business Analyst for the hereabove Modules, developing forward-thinking systems and features within the CTRM and outside (i.e Reporting /BI tools).
  • Design integrated solutions with other product owners across locations (Finance, Front, Accounting) and commodities (Oil, Derivatives, Metal)
  • Work hand-in-hand with a dedicated team of C# (wpf) developers to his/her stream.
  • Be part of the SDLC for all developments of the CTRM that is being developed in-house from the ground-up for the past 9 years on those topics.
  • Keep a constant specified and prioritized backlog of stories to develop and lead the development throughout Daily Stand-up and workshops using DevOps.
  • Assist in the migration and transition from the legacy system over to the new CTRM.

Daily and Monthly Responsibilities:

  • Participate in daily standups.
  • Gather requirements across the groups location and department (i.e Geneva, Singapore, Houston, etc).
  • Run workshops with Business and IT (dev, qa).
  • Maintain an up-to-date list of specification in DevOps (Taking part actively in backlog refinement sessions with the Agile team).
  • Report to the Programme Manager and/or the PMO the progress of your deliveries.
  • Train 1st level support and act as a 2nd level support on the modules you will be responsible for.
  • Work hand-in-hand with the QA (testers) in the testing of your stories and always help them improve the regression tests.
  • Provide quick-wins to your user base (i.e. Using PowerBI report for instance).

Essential Qualifications, Skills and Experience:

  • Formal education, Engineer or University level or equivalent level of certification and experience.
  • Minimum 5+ years of previous relevant professional experience as a Business Analyst.
  • Proven experience as a business analyst, capable of understanding Operation and Trade Support business requirements and implementing them.
  • Proven experience in implementation and/or upgrade of CTRM/ETRM, Trading (Physical/Financial) and its associated Operatives modules.
  • Good knowledge of the Oil Physical product and their associated Operations.
  • Good SQL skills. Ability to debug/write stored procedures
  • Experience of providing excellent Customer Service to a local and global user base.
  • Expert communicator & team player.
  • Team player with ability to exercise flexibility, demonstrate initiative to ensure the business needs are met in a proactive manner with minimum supervision.
  • Good interpersonal skills, especially communication, able to communicate technical solutions to non-technical users, in a multi cultured working environment and able to cope in stressful/difficult/conflict situations in a serviced oriented manner.
  • Highly organized and possess analytical and problem-solving skills.
  • Be self-motivated and creative and able to work with minimum supervision.
  • Understanding of database design, SQL and Report generation within business applications.
  • Fluent in English (spoken and written).
  • General skills on ICT technologies.

Desirable Skills and Experience:

  • Experienced in the design of In-House systems.
  • Ability to do PowerBI reports (or other BI tools).
  • Other languages in addition to English will be useful but not mandatory (e.g. French, Russian).
  • Certifications/experience on any of the following will be very useful: Microsoft software technologies, Software design, development and testing methodologies / concepts, Project management, ITIL., Technical certification.
  • Good knowledge of Back-office processes (Deal Validation, Invoicing).

Employment Contract:

  • This is for a regular/permanent full-time position, based in Geneva, which is subject to a three-month probation period.
  • Remuneration will be based on experience and qualifications.