Senior Manager, Format Development - Go Fresh

Key responsibilities:

• Business Model & Strategy - Create format development strategies and new business model with Senior Leadership Team for Lotus's store (Supermarket, Mini-Supermarket, CP Fresh Mart) to apply as new store model and refresh current potential store. The aim is to increase sales, profitability, minimize investment costs and increase customer experience. Ensure the roll out plan will be aligned with business direction.
• Business Development - Identify potential projects and define project scope, goals, and deliverables in scope of Property Development, Channel Development, Product Range Improvement, and Cost Reduction and then test and trial each project as Proof of Concept to find optimized process and get key learning to adjust model as PDCA.
• Data-Driven Decision Making Bring historical P&L, product margin mixed, category contribution, top sales item, return on space, store sized, store build cost, competitor data, and GIS in both store and format level to shape business initiatives and action plan.
• Project Management - Project Portfolio Management Office (PPMO) to manage all current projects in pipeline from End to End, Project Charter stage until Project Evaluation including with PDCA to find optimum process, key learning, and best practice sharing for next sprint.
• Business Transformation - Develop guideline standard on the business transformation and ensure it will be effectively applied.
  

Qualifications:

• 10 years of working experience in Project management, Business Consulting, or related field.
• Background in retail business, FMCG, E-Commerce is very preferred.
• Programme management experience (from inception to outcome delivery)
• Effectively worked with senior stakeholders outside of immediate team
• Experience in process improvement-related project
• Customer understanding and empathy
• Digital commerce and multi-channel awareness
• Ability to make data-driven strategic decisions
• Communication and influencing skills
• Process improvement
• Change management skills
• Risk management skills
• Project management
• Stakeholder management