Senior Manager, Support Operation Office - Ambient

Key Responsibility:

• Represent Retail Operations in all the projects of Ambient, as a process owner, drive efficiency and continuous improvement of retail operations.
• Develop and utilize process understanding and system knowledge to recognize interdependencies of the end-to-end processes.
• Enable the development, planning and execution of operation projects.
• Advise and coordinate across related initiatives, associated projects, and other activities.
• Analyze and define key issues in current process and work with all related functions to effectively solve problems and makes informed decisions that improve the service and productivity of the operations.
  

Qualification:

• Bachelor's Degree in any field
• Solid experience in retail operations or process improvement
• Business intuition and judgment to help the team solve problems in a way that drives continuous improvement across the operations
• Team leadership capabilities, effectively organizing highly performing, multi-discipline teams to meet changing business challenges.
• Strong influencing and motivating skills, building credibility and strong relationships on different layers of the organization
• Result orientated and pro-active, good decision and problem-solving skills
• Ability to handle multiple competing priorities and projects in a fast-paced environment.
• Change management skills