Claim Staff - Nhân viên bồi thường Bảo hiểm phi nhân thọ

Job Summary

The Claims Executive is responsible for managing insurance claims related to marine cargo, property/engineering, and automobile insurance. The role includes handling the end-to-end claims process, coordinating with internal departments and external stakeholders, conducting site inspections when required, and ensuring claims are processed accurately in compliance with company policies and procedures.

Key Responsibilities

• Handle insurance claims for marine cargo, property/engineering, and automobile lines, following internal claims procedures.

• Manage the end-to-end claims process, including claim registration, investigation, assessment, and settlement.

• Coordinate with internal departments and external parties (clients, surveyors, insurers, and other stakeholders) during the claims handling process.

• Conduct site inspections when necessary to verify claim circumstances and assess damages.

• Prepare claims reports and documentation for submission to the Claims HOD and BOD.

• Ensure claims are processed accurately, efficiently, and in compliance with company policies.

Requirements

• Education: Bachelors degree in Insurance, Accounting, Auditing, Engineering, or related fields.

• Experience: 2–5 years of relevant experience in insurance claims or related industries.

• Practical experience in marine cargo, property/engineering, or automobile insurance claims is preferred.

• Language: Good command of English (spoken and written).

• Strong analytical, investigation, and problem-solving skills.

• Good understanding of insurance policies and claims processes.

• Ability to work independently and manage multiple cases.

• Honest, diligent, and detail-oriented.

Working Location

District 1 (former), Ho Chi Minh City

Salary & Benefits

• Salary: Negotiable, based on qualifications and experience.

• Candidates are encouraged to state their expected salary during the application process.

Working Hours

Monday – Friday
8:30 AM – 5:30 PM

Contract Type

Full-time 1-year labor contract with Talentnet.