HR Officer

Position: HR Officer

Working location: Floor 6–7, Office Area, 277 Vo Nguyen Giap Street, An Khanh Ward, Ho Chi Minh City, Vietnam
Working time: Full-time, Monday–Friday, 9:00 AM – 6:00 PM

Key Responsibilities:

• Manage end-to-end HR Operations activities including onboarding, offboarding, internal transfers, employee records, labor contracts, appendices, secondment letters and NDA tracking.
• Collect, verify and maintain employee documents such as ID/passport, qualifications, criminal record check, health check and other required certifications.
• Support employee benefits administration, including medical insurance, life insurance, allowances, annual health check and other employee programs.
• Coordinate onboarding/offboarding logistics for both local employees and expatriates when required.
• Consolidate monthly payroll input including new hires, leavers, salary adjustments, promotions, bonuses, allowances, attendance, unpaid leave and overtime.
• Work with payroll vendors/internal stakeholders to review payroll, PIT and SHUI-related data, and follow up on discrepancies when needed.
• Support PIT declaration, annual PIT finalization, income confirmation letters and PIT withholding certificates.
• Manage SHUI reporting, monthly reconciliation and social insurance claims such as sick leave, maternity leave and other statutory claims.
• Support visa, work permit, work permit exemption and TRC documentation for expatriates and their dependents.
• Track expiry dates and coordinate renewal/cancellation processes for visa, work permit and TRC when required.
• Maintain accurate employee data in HRIS/internal systems, including reporting lines, cost centers, approval matrix and other employee information.
• Support HR workflow tracking for onboarding, offboarding, leave, overtime, performance review and work permit renewal reminders.
• Assist in implementing HR policies, employee handbook, internal regulations, SOPs and other governance documents.
• Prepare HR reports, statutory reports and management reports related to headcount, payroll, SHUI, PIT, labor, foreign workers and employee cost data.
• Coordinate with HR, Legal, Finance, vendors and government authorities to ensure HR processes are compliant and completed on time.
• Provide general HR support and handle other tasks assigned by the manager.

Requirements:

• At least 2–3 years of experience in HR Operations, C&B or HR Admin.
• Good understanding of payroll, PIT, SHUI and labor documentation.
• Experience supporting work permit, visa or TRC processes is a plus.
• Good attention to detail, well-organized and able to follow deadlines.
• Good communication skills in Vietnamese and English.
• Proficient in Excel/Google Sheets; experience with HRIS is preferred.
• Service-minded, proactive and able to work with multiple stakeholders.

Benefits:

• Competitive salary: up to VND 22M gross/month, depending on experience.
• Full SHUI contribution and health insurance in accordance with Vietnamese labor law.
• 12 days of annual leave.
• Professional working environment in a technology/fintech company.
• Opportunity to work with both local and expatriate employees.