IT Business Analyst Officer

Role Overview:

We are seeking a results-driven and detail-oriented Business Analysis to join our team. The ideal candidate will play a critical role in analyzing business processes, gathering system requirements, and bridging the gap between business users and technical teams. Experience in loan or credit business systems is required.

Key Responsibilities:

• Gather and analyze new business requirements from end-users and ensure alignment with business objectives.
• Evaluate and improve existing business processes, particularly in the areas of loan and credit system operations.
• Prepare and execute test cases for SIT (System Integration Testing) and coordinate with developers to resolve issues.
• Develop deployment documentation, ensuring that all changes have been tested and approved before going live.
• Provide user support for system enhancements, incident handling, and problem resolution.
• Act as a business consultant for the development team, helping to ensure solutions meet business needs.
• Contribute to system-related projects, including process improvement initiatives and system upgrades.

Job Expectations:

• Work closely with key stakeholders and end-users to ensure requirements are clearly understood and met.
• Analyze, document, and map current and future business processes.
• Coordinate effectively between business and technical teams.
• Produce clear and comprehensive documentation including requirement specs, user stories, and test plans.
• Assist in preparing and supporting User Acceptance Testing (UAT).

Qualifications:

• Bachelors degree or higher in Business Administration, Computer Science, Information Systems, or a related field.
• 3-5 years of experience as a Business Analyst or in a similar role.
• Proven experience in loan or credit business systems is required.
• Strong knowledge of business analysis methodologies, tools, and documentation techniques.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to manage multiple tasks under limited resources and within tight deadlines.

Functional Competencies:

• In-depth understanding of loan or credit business processes
• Business requirement analysis and process improvement
• Solution design and system documentation
• Familiarity with technical tools for analysis and testing