Account Manager - Conglomerates and Utilities

As an Account Manager for Conglomerates and Utilities, you will own and grow enterprise client accounts by driving revenue expansion, strengthening client relationships, and delivering long-term commercial value across technology solutions for conglomerate and utility clients. You will play a key role in scaling accounts through structured planning, cross-functional collaboration, and proactive client engagement within complex, multi-business and infrastructure-led environments.

What You'll Do and How You'll Succeed

Revenue Growth & Account Expansion

• Own the commercial performance of assigned conglomerate and utilities accounts and deliver against revenue targets.
• Develop and execute structured account growth plans aligned with client needs and business objectives.
• Identify and drive cross-sell and upsell opportunities across Managed Services, Cloud and Infrastructure, Data and Analytics, and IT Staff Augmentation.
• Increase wallet share within existing conglomerate and utilities clients through strategic engagement and solution positioning.
• Build a predictable revenue pipeline and maintain accurate forecasts to support business planning.

Strategic Client Relationships

• Build strong, multi-level relationships across IT, procurement, business, and key stakeholder groups within client organisations.
• Lead Quarterly Business Reviews to align on performance, opportunities, and future direction.
• Anticipate client needs and proactively position relevant solutions for conglomerate and utilities environments.
• Establish the company as a trusted strategic partner through consistent value delivery.
• Act as the commercial escalation point when required to ensure client satisfaction and continuity.

Cross-Functional Leadership

• Partner with Delivery Managers to ensure service excellence and successful execution.
• Work closely with Talent Acquisition to anticipate and fulfil hiring demands.
• Collaborate with pre-sales and solution teams to develop compelling proposals.
• Align commercial strategies with operational execution to ensure delivery feasibility and success.

Commercial & Contract Management

• Support contract negotiations and renewals to secure long-term engagements.
• Protect margins while maintaining competitive positioning in the market.
• Lead discussions on scope expansion to maximise account value.
• Ensure financial performance aligns with revenue targets and commercial objectives.

We'd Love to Hear From You If...

Experience

• You have 5 to 10+ years of experience in Account Management within IT Services, Consulting, or Managed Services.
• You have a proven track record of managing enterprise accounts and delivering revenue growth.
• You bring exposure to Cloud, Infrastructure, Data, Applications, or IT Staffing solutions.
• You have experience working with conglomerates, utilities companies, or large enterprise clients in complex multi-stakeholder environments.

Ways of Working

• You are commercially driven and confident in owning and delivering revenue targets.
• You are skilled at navigating large organisations and engaging multiple stakeholders.
• You are strong in negotiation, forecasting, and structured account planning.
• You are proactive, growth-oriented, and focused on building long-term partnerships.