Portfolio/Campaign Manager

As a Portfolio / Campaign Manager, you will drive portfolio and campaign initiatives that support customer activation, engagement, and retention strategies. You will design, execute, monitor, and optimise campaigns while ensuring strong governance, stakeholder alignment, and measurable business impact.

What You'll Do and How You'll Succeed

Portfolio & Campaign Management

• Understand portfolio priorities and initiatives agreed with key stakeholders.
• Develop campaign frameworks for activation, engagement, and retention across customer segments and product portfolios.
• Identify target segments based on product types and customer profiles.
• Support the design and operationalisation of campaign delivery frameworks, including audience selection, communication planning, and channel strategy.
• Monitor campaign effectiveness and establish communication protocols and feedback mechanisms.
• Drive offer communications through optimisation of messaging and channel mix.
• Design campaigns, support execution, and oversee campaign performance to achieve desired outcomes.
• Establish review and monitoring frameworks to measure programme performance before, during, and after campaign periods.
• Manage assigned project deliverables within agreed quality standards and budget.
• Develop structured deliverables and recommendations using data‑driven insights and stakeholder inputs.

Client Management

• Manage projects and take ownership of deliverables and stakeholder discussions.
• Navigate complex stakeholder and team dynamics to drive successful outcomes.
• Lead engagements independently while seeking guidance when appropriate.
• Influence decision‑making and collaboration across multiple teams and stakeholder groups.

We'd Love to Hear From You If...

Experience

• You hold a bachelor's degree or postgraduate qualification in marketing.
• You have 5–7 years of experience managing marketing campaigns or credit/debit card portfolio and campaign management.
• You have experience managing multiple campaigns and initiatives simultaneously.

Technical Expertise

• You have strong understanding of campaign management, customer engagement, and portfolio strategies.
• You are experienced in campaign design, execution, performance monitoring, and optimisation.
• You are familiar with customer segmentation, communication planning, and channel management.
• You understand current marketing trends and campaign best practices.

Ways of Working

• You demonstrate strong critical thinking and problem‑solving skills.
• You excel in stakeholder management, project management, and collaboration.
• You communicate effectively with strong presentation skills.
• You work independently while managing competing priorities.
• You maintain strong focus on outcomes, execution quality, and continuous improvement.

Assignment Details

• Location: Colombo, Sri Lanka
• Employment Type: Contract