Senior Analyst KYC QA (Perm)

Roles and Responsibilities

• Review and adherence of KYC Policy, Operating Manual, QA Workbooks, and any other Process documentation.
• Discuss with the KYC MO and identify a representative sample of customers for review.
• Review the sampled customers for the characteristics outlined in the KYC QA workbook.
• KYC QA workbook needs to be completed for KYC review.
• QA reviewer needs to opine on the Accuracy, Completeness, and Timeliness aspect of each review criteria for the sampled customers.
• Any variances observed should be documented and shared with the KYC MO.
• A summary of the variances along with recommendations should be shared with the KYC MO.
• QA reviewer to discuss the variances with the process owner.
• Any variances remediated by the Bank should be revalidated by the QA reviewer and closed if it is addressed satisfactorily. Variances that require significant time to remediate will be included in the next quarterly review.
• Summarize the QA results and work with the Bank to develop a plan to address the Exceptions/Errors/Recommendations
• Assign each of the variances into different themes by customer type.
• For each of the QA themes document the recommendations to address the variances
• Classify the impact of each recommendation as “Improving the quality” or “Improving the efficiency”.
• Compare the current quarter results with the previous quarter to assess the impact of the recommendations
• Prepare and deliver QA Toolkit workbooks.

Work experience:

• Experience designing, developing, implementing, and maintaining KYC programs
• Experience in performing QA reviews on KYC profiles.
• Experience working with technical, customer, and functional teams
• Prior KYC, AML, or compliance QA experience in financial services is idea
  

Education:

• 5-7 Years of work experience in KYC processes and regulations, preferably as it relates to performing QA reviews of KYC files
• Undergraduate degree is required
• ACAMS preferred but not required.

Functional skills:

• Solid foundation of BSA/AML regulation
• Knowledge of market practices related to KYC operation
• Ability to review complex client data, identify discrepancies, and assess risk profiles

Foundational skills:

• Communicates effectively
• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
• Exercises sound judgement, prioritizes effectively, and strives for continuous improvement
• Effectively collaborates with colleagues
• Leverages available technology to drive efficiency and results
• Understands and applies industry trends and best practices
• Exhibits optimism, resilience, flexibility, and openness to others' ideas
• Values learning as a lifelong professional objective
• Engages inclusively and with intent
• Always acts with integrity
• Iterative problem-solving
• Serving as a trusted advisor
• Ability to work in a fast-paced, global environment with multiple priorities that require superior project management and decision-making capabilities
• strong persuasion skills; ability to create messaging materials that meet stakeholder preferences, including ability to present concepts verbally