Branch Manager (Equipment Rental Services), Flowood, MS

Branch Manager (Equipment Rental Services), Flowood, MS

• Full-time
• Base salary ($100K) + Bonus
• Relocation assistance available

Description

The Branch Manager is responsible for every aspect of the branch business. Manages entire operation with full P&L responsibility; maintain sharp focus on Sales, Customer Service and Operations excellence. Monitor EBITDA, units-on-rent, average rental rates, margins for new and used sales, delivery & setup work, and operating profits. Collaborate with support center counterparts and peer Managers across an expanding network of national branches. Interact effectively with all levels of employees.

Responsibilities

• Achieve operational and revenue goals set by leadership; closely monitor reports and maintain firm control of the Branch's financial performance.
• Manage and/or contribute to proactive sales prospecting, new customer acquisition and account management of existing customers.
  • Mentor and support branch sales professionals throughout the entire sales life cycle.
  • Ensure that prospecting goals are met; follow-up on leads, inbound & outbound sales calls, phone and in-person sales presentations etc.
  • Track the volume of quotes generated and ensure prompt follow-up.
  • Prepare sales & work orders for accepted quotes in POS system. Maintains key data on lost deals; accurately enter/update all contacts and sales activity in CRM.
  • Promote networking and shared solutions by participating in local, regional and industry associations.
• Communicate vision and set leadership direction for all branch employees.
• Build a cohesive Branch team with strong sense of urgency to meet customer requirements.
• Observe employees core job skills as well as their team interaction and communications.
• Promptly communicate information from corporate to all branch personnel.
• Support upper management decisions and uphold corporate policy. Ensure that branch employees understand, embrace, and act on the Client Focus initiatives.
• Monitor inventories and order materials and supplies; conduct monthly physical inventory.
• Ensure supplies, tools and equipment are properly used, maintained, and accounted for.
• Oversee complete quality inspections of all units and trucks prior to customer delivery; ensure all assets returned from the customer are inspected for damage.
• Ensure units meet all applicable codes.
• Prepare for and undergo corporate operational Audits (6 month, annual etc.)
• Maintain full compliance with all OSHA, DOT, and Safety rules and regulations and abides by all corporate rules and procedures.
• Conduct regular branch meetings, safety meetings, and safety inspections.
• Clearly communicate expectations, ensure employees are properly trained and conduct timely performance appraisals.
• Work one-on-one with team members; set weekly, monthly, quarterly, and annual goals; support employees in achieving their goals.
• Support and Build Unified Company Culture.
• Maintains a safe work environment.
• Performs job functions safely at all times.
• Participates in all safety meetings.
• Communicates all concerns or violations to appropriate manager(s) immediately.
• Uses the proper Personal Protective Equipment when performing work duties. Employee wears the proper shoes, glasses, gloves, ear protection, etc. Employee is properly attired to perform their job safely (no loose-fitting clothes, unsafe jewelry, etc.).
• Disposes of waste properly.
• Abides by all local, state, and Federal laws; reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook.
  
• Demonstrates behaviors aligned with Companys Core Values at all times.
• Continuous Improvement
  • Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
    
• Perform other related duties as assigned.

Requirements

• Bachelors Degree in Business or 10 years branch level or higher management experience with full P&L responsibility.
• Experience in construction or industrial services is preferred.
• High level of computer proficiency; especially with Excel and CRM applications.
• Excellent attention to detail along with a proven ability to organize people & processes for increased production and efficiency.
• Strong time management and multi-tasking skills; prioritize actions, set direction, and allocate resources in a fast paced, high-volume operation.
• Excellent interpersonal, communications and negotiation skills. Present information clearly and accurately; demonstrate command of the details and subject matter expertise in all interactions with customers, management, and colleagues.
• Lead with a sense of urgency and strong focus on the customer; anticipate customer needs and avoid unnecessary crises through proactive, careful planning.
• Valid drivers license required with clean driving record.

Please Note:

• Only those individuals selected for an interview will be contacted.
• No calls, inquiries, or Third-Party Vendors please.
• We are an equal opportunity employer (Unable to sponsor H1B Visas).
• $1000 Referral Bonus - www.aci.com.

Since 1988, The ACI Group, a Baltimore-based IT staffing firm, has been committed to hiring the industrys leading professionals, and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.