Job Openings ServiceNow Developer, Remote

About the job ServiceNow Developer, Remote

ServiceNow Developer, Remote

Our client, based out of Falls Church, VA, is seeking a ServiceNow Developer for a remote, direct hire or contract to hire opportunity. 


The successful candidate will have fluency in ServiceNow development principles that enables them to work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices. The successful candidate will be part of a team responsible for the implementation, enhancement and maintenance of the ServiceNow platform and must be able to act with a sense of urgency and adapt to changing priorities.


  • Proven experience as a key technical resource leading the development of solutions in client environments.
  • Experience with implementation of Service Now, working with all core ITSM processes, as well as Discovery, Orchestration, App Creator, Demand Management, Project Management, Performance Analytics and other applications as they relate to ServiceNow.
  • Transform functional requirements into detailed technical designs that represent actionable development tasks.
  • Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces and any other customization required to support client processes.
  • Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes and performing root cause analysis.
  • Provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best-practices.
  • Perform version upgrades and install patches.
  • Monitor health, usage and overall compliance of the application.
  • Generate operational reports and KPI analysis as needed.
  • Prepare client facing and internal deliverables that are technology related.
  • Maintain production system reliability through utilization of change management process.


  • Bachelor’s degree in Computer Science, MIS or Business related discipline.
  • 4+ years of hands on experience as ServiceNow Developer or ServiceNow Implementation Specialist.
  • Certified ServiceNow Administrator.
  • Experience developing and implementing systems using Agile/Scrum methodology.
  • 3 years of experience with ITIL Service Management processes. ITIL Foundations certification preferred.
  • 3 years of experience with Java Scripting.
  • 2 years of experience with web technologies such as DHTML, CSS, AJAX, XML, HTTP.
  • 2 years of experience with Server side technologies such as Rino, Jelly.
  • 3 years of Database technologies such as JDBC, SQL.
  • Previous experience working with and mentoring junior ServiceNow developers.
  • Previous experience configuring and customizing all aspect of ServiceNow - UI Actions, UI Policy, UI Pages, Business Rules, Client Scripts, Include Scripts, Catalog Client Scripts, Catalog UI Polices, Email Scripts, Scripted Web Services, Rest and SOAP web services, Roles / Groups to name a few.
  • Understanding and experience related to advanced ServiceNow development including the following:
    • Browser events, best practices in JavaScript coding, style sheets, jQuery.
    • The Glide Stack, Jelly scripts along with SN extensions, Rino extensions.
    • Database relationships, views, query definition, before / after business rules.
  • Must be eligible to meet government eligibility requirements.

COVID-19 Vaccination Requirement: In order to comply with its obligations as a covered federal contractor and to protect the health and safety of its employees, our client requires all employees/contractors in the United States to be fully vaccinated for COVID-19 by December 8, 2021 or their start date (if later than December 8), except in circumstances where an employee is legally entitled to a religious or disability accommodation.

Please Note:

  • Only those individuals selected for an interview will be contacted.
  • No calls, inquiries, or Third-Party Vendors please.
  • We are an equal opportunity employer (Unable to sponsor H1B Visas).
  • $1000 Referral Bonus -

Since 1988, The ACI Group, a Baltimore-based IT staffing firm, has been committed to hiring the industry’s leading professionals, and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.